Privacy Policy
Last updated: August 18, 2025
Who we are
Controller: Echo Ltd, Sde Nehemia, Israel. Email: privacy@driftless.pro
Data we collect
- Account details: name, WhatsApp number, and basic contact info.
- Usage data: timestamps, feature usage, technical logs.
- Message content you explicitly send to Echo for assistance.
How we use data
- Provide the service and maintain reliability.
- Prevent abuse, troubleshoot issues, and improve quality.
- Communicate important service updates.
Retention
We keep data only as long as needed to deliver the service and meet legal obligations. On cancellation or deletion request, we remove associated personal data, subject to lawful retention requirements.
Processors & transfers
We use trusted providers for hosting, observability, and AI inference under contracts and safeguards. Some processing may occur outside your country.
Security
We apply technical and organizational measures (encryption in transit, access controls). No method is 100% secure, but we continuously improve.
Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing. To exercise rights, email privacy@driftless.pro.
Children
Echo is not directed to children. If you believe a child’s data was provided, contact us to remove it.
Changes
We may update this policy and revise the “Last updated” date. For material changes, we will provide additional notice.